Officer details and documents can be collected using the KYC Collector module. The details and documents collected will be stored under officer profiles and can be reused and shared with third parties in KYC packages.
If you are already storing officer details and documents on their profile, this information will be pre-filled when you send out an information request. This means the officer won’t need to re-enter information you already have, unless it has changed, saving them time and reducing frustration.
To add an email address for your officer, please refer to Add an Officer's Email Address to Their Profile
1. Go to the Request tab in the KYC Responder module.
2. Click on the Create request and choose Officer request
3. Fill in the fields and click Next.
The designated Avallone user (in the bottom field) will receive a notification once the officer has submitted their data and documents.
4. In the second view, you can specify the request requirements, such as the data and documents you need to collect from the officer. To do this, select a questionnaire from the dropdown menu and add document requirements by clicking the ‘+’ button.
Next, choose the officer(s) you want to collect information from using the dropdown menu. The email addresses displayed are those that will receive the request — this could be the officer's own email or the email of their designated contact person. Click here to learn Designating a Contact Person for an Officer's Profile
Once you’re happy with your selection click Next
5. Review your selection and add a due date and an email message, then press Send
Your officer or their contact person will now receive an email with a link to the sharing portal, where they can upload the required data and documentation.
That’s it! You’ve just sent an Officer collection request! 🎉️
For a guide on how to review the submitted information please see Review Data Submitted in an Officer Request